No Suck, No Surprise, Flat Rate Shipping
This holiday season we are taking the suck and surprises out of shipping by offering flat rate standard shipping in Canada and the US. The rate you see below is the rate you will see when you check out.
Heads up that these rates are based on Canada Post (who is currently on a rotating strike).
Our rates in Canadian dollars are:
||about 3 days
||about 5 days
|Territories/Maritimes/ Eastern Canada
||about 7 days
||about 10 days
|All Areas - Free Shipping On Orders Over $150
This is a flat rate, not a per product rate. Order one hoodie to Ontario? It will cost $12 in shipping. Order two? It will cost $12 in shipping.
Orders over $150 ship for free.
FedEx and UPS
Given that Canada Post currently has a rotating strike we also offer shipping from FedEx and UPS. These rates are higher, these companies do not have unions and they will guarantee the delivery timelines you see at check out.
Free Shipping in Vancouver, Canada
If you live in, or are visiting Vancouver, and want to avoid shipping costs select "Pick Up in Person in Vancouver, Canada or at a Product Pick Up Party in Vancouver, Canada".
If you have selected this option we will email you to arrange for a free pick up/delivery meet up. We arrange delivery you based on your and our schedules and location. This means we might drop off at your place, might meet you at the beach or on a hike.
It varies order to order, but the best way of doing this is joining a Product Pick Up Party.
This option is available no matter where you live; however, to take advantage of it you must be able to be physically in Vancouver or have someone else meet us in person. If you have selected this option, but will not be in Vancouver we will refund your order and you can re-book with an appropriate shipping method.
Do You Use Tracking Numbers?
All Canadian shipping options include tracking numbers.
For destinations outside of Canada we included untracked delivery options, which allows customers to choose lower cost options. So we and the carrier can best help in the event of a mishap we recommend choosing a tracked option.
More About Tracking
If you selected a shipping option that includes tracking you will you will receive an email with a tracking link about 24 hours after we have prepared your items.
It can take up to 24hrs for the link to activate. Once your package leaves Canada the tracking links may not update, but the package is still on its way.
You can check your order status on our Order Tracking page.
International Customs and Fees
If you live outside of Canada you may be charged customs or other government fees. This depends on the product you ordered and which country you are in. Every country has different regulations (and fees) for how they handle imported goods. We do not-prepay or over any import fees.
Before you order you can get an estimate of any fees you might find by going to this website.
Small orders are always shipped together and arrive all at the same time, larger orders may be split into multiple shipments. The easiest way to make sure you get larger orders all at once is to join us at a Product Pick Up Party.